Customer care
Terms of service
Last updated: September 27, 2026
About These Terms
These terms apply to purchases and use of herculessports.ca, operated as Hercules Sports in Ontario, Canada. Our store is hosted by Shopify. Contact us at admin@herculessports.ca. Our business mailing address is 17 Silverdale Rd, Markham, Ontario L6B 0N7, Canada.
Products and Condition
We sell football jerseys, training wear, signed memorabilia, badges, patches and other items described in our listings. Each listing's description, photographs, size, condition and included items form part of the product information. Check these details before ordering and contact us if anything is unclear or inconsistent.
NEW and USED describe item condition. PLAYER ISSUE, MATCH ISSUED, MATCH WORN and SIGNED describe different product attributes and are not interchangeable. A player-issue design alone does not establish that an item was issued to or worn by a player. Any signing details, match provenance or included certificate are stated in the individual listing. A certificate or third-party authentication is included only when expressly listed.
Brand, club and player names identify the items offered. Their use does not imply that Hercules Sports is affiliated with or endorsed by those organizations or individuals.
Prices, Payment and Orders
The currency is shown on the storefront and at checkout. Shipping charges, applicable sales taxes and the final total are displayed before payment. Prices and availability may change for future orders. You must provide accurate order, delivery and contact information and use a payment method you are authorized to use.
If we discover an availability problem or a material listing or pricing error after you order, we will contact you to resolve it or cancel and refund the affected item. We will not substitute an item or increase an agreed charge without your consent.
Shipping, Duties and Delivery
Our Shipping Policy explains handling times, estimated transit times, rates and import-charge coverage. Estimates are not guaranteed arrival dates. Contact us about a delayed or missing order so we can investigate. Nothing in these terms limits your rights if an order is not delivered.
Returns and Cancellations
Our Return and Refund Policy explains the 30-day return window, return condition, postage, fees, refund process and applicable statutory cancellation rights.
Privacy and Website Use
Our Privacy Policy explains how personal information is handled. Use this website lawfully. Do not attempt unauthorized access, interfere with checkout or submit fraudulent orders. Keep your account details secure and contact us about suspected unauthorized use.
Consumer Rights and Changes
These terms do not exclude or restrict rights or remedies that cannot lawfully be excluded. Ontario and applicable Canadian laws govern these terms, subject to mandatory consumer protections that apply where you live. Changes to these terms apply prospectively; the terms presented when you placed an order govern that purchase.
